Optimizing Epic Community Connect — Strategies for Success From Both Sides of the Connection

For many health systems, Epic Community Connect seems like a win-win: access for affiliates, scale for hosts. But all too often, key issues are overlooked — from governance and readiness to role clarity and long-term support.

The result? Friction, confusion and missed opportunities on both sides of the partnership.

In this webinar, Epic experts share what works — and what doesn't — based on firsthand experience supporting Community Connect programs nationwide. Whether you're a host system or an incoming site, this session will help you avoid common pitfalls and build a stronger Epic ecosystem.

Learnings include:

• Questions to ask before signing a contract and how to set expectations early
• The role of governance, communication and clinical readiness in long-term success
• Lessons from real rollouts — what high-performing programs have in common

Presenter:

Stephanie Murray
Senior Director, Epic Services, CereCore

Lyndsay Schuering
Consulting Project Manager, Epic Services, CereCore